Privacy Policy
My contact details
My policy
I promise respectful treatment of the personal information of everyone I have contact with. I want it to be simple and clear.
Whose information do I collect?
“Prospects” – contacts working at or connected with potential Clients; potential clients
“Clients” – who have bought services from me
“Client Contacts” – who are individuals employed by or contracted to Clients
The type of personal information I collect
I currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How I get the personal information and why I have it
Most of the personal information I process is provided to me directly by you for the following reasons: you have filled out the Contact form on my website.
I use the information that you have given me in order to reply to any questions, messages sent through my website’s contact form.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are: [delete as appropriate]
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting kata@trustyourva.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How I store your personal information
Your information is securely stored.
I keep your name and email address that you provided through the Contact form for 1 year. I will then dispose your information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask me for copies of your personal information.
Your right to rectification – You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure – You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at kata@trustyourva.com if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me at kata@trustyourva.com
You can also complain to the ICO if you are unhappy with how I have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
